State Farm® Insurance Agent Josh Terraneau
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
keiosha e
December 9, 2025
"I highly recommend this business. Their customer service is second to none. Elaina was AMAZING! I was completely impressed with her professionalism & knowledge. She went above and beyond for me. Thank you State Farm. Their staff is not only friendly but highly skilled."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mariah Torres
December 8, 2025
"Best State Farm office hands down. Got the nicest staff, especially Sarah she’s the best!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Irene
December 8, 2025
"OMGG, best state farm ever, for real state farm got ur back!!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
taylor i.
December 4, 2025
"I was having car troubles so I called and got ahold of Sarah, she was very helpful and was able to get me through to a licensed team member. They were all very helpful and I was able to clarification on any questions I had. I would highly recommend!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Elaina Mckinney
November 24, 2025
"Love this State Farm office!! they alway are so friendly and treat all their customers like family they handled all my request promptly & efficiently, they always go above and beyond to make sure I’m satisfied."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Joshua Park
February 25, 2025
"UPDATE: This is still the best insurer in Riverside!! I have been with this office for many years now, & I've never had a complaint..Erika always has the customer in mind, & finds ways to give you the best discounted rates..I've also decided to include a Life Insurance policy today; & was out of there in 10 minutes!! (Initial Review) In the process of shopping around for car insurance, I met Erika from State Farm..she was very knowledgeable & made the whole process of switching easy..As she explained everything to me, I felt that State Farm truly does live up to its motto: "Like a good neighbor, State Farm is there." Thanks Erika, for the excellent customer service & unmatchable rate..if anyone is looking for a good insurance company, this is it!!"
Iris Gutierrez
January 17, 2025
"Worst Service! I have been with them for so many years. Right before xmas my son had car problems, called insurance to get a tow service they said it was going to take about 40 min but that he was not cover so I pay out if pocket for the towing. 3 hours later they cancel and says that he was out of the area but they did not refund my money. My son call me again and told me so I call state farm at this point the lady that answer said she was going to send another towing service. At this point I picked up my son. I filed a claim and it took forever to get my refund just for state farm to say that I'm only allow 3 tows at year and that I had already used them all. It's been a whole mess, I try talking to Josh who is the manager of the office and still nothing worse service! I will not recommend. Also is not he first time this happen to me but I give them a chance because the ladies that I spoken with have been nice, but for him not to even have a curtesy to call me! We pay. all this money for insurance and they can even take care of us! shame on you Josh! looking for another insurance!"
Dick Parker
June 7, 2024
"I love Erika, super helpful and very considerate when discussing my insurance claims. Helped me out a lot."
knwadike knwadike
June 7, 2024
"Ended a conversation with Dylan very satisfied."
Kenneth Nwadike
June 7, 2024
"The account manager Dylan was very helpful and friendly in assisting me with my claim. Definitely recommend."
Shane Hunter
June 7, 2024
"Very helpful service from Dylan"
dylan aiono
June 7, 2024
"Josh’s office is the best! Dylan made everything easy."
Marina Mendoza
February 16, 2024
"Erika was super helpful and super kind would 100 percent recommend her and State Farm"
LaDonna Lum Riddle
February 16, 2024
"I have always experienced professional and friendly service when communicating with this office. I receive prompt return calls, and the staff is always available to assist with transactions should I require assistance. I would highly recommend this office for all of your insurance needs :)"
Jesse Rasso
February 15, 2024
"I have been a client of State Farm several years and have been Satisfied and pleased with their omnipotent service agents Amanda and Erica are very good at communicating and excellent customer service. I’m also satisfied with being a client. I would recommend them to anyone thank you for your service Amanda and Erica."
Andres Scott
February 14, 2024
"We love State Farm but love our agents office even more!. Erika has always treated us with so much appreciation and professionalism. She is one of those agents that takes the time to know who her customers are and is always ontop of everything related to their policies, she never misses a beat. She ALWAYS knows her audience!"
samaria zavala
February 14, 2024
"Erika was such a delight, always very helpful and friendly!"
Andrea Guardado
February 13, 2024
"Erika was super helpful in our transition of switching to State farm. Great customer service goes a long way. And that’s just not something we were getting with our previous insurance group. She answered all of our questions, made the process simple and seamless. Will definitely recommend to friends and family."
Bobby
February 12, 2024
"Great company to have"
Santosh Reddy
February 12, 2024
"Excellent service by the agent who was able to understand my needs. I Highly recommend State Farm."
Leah Middleton
February 10, 2024
"Erika was so nice and helped me sign up easily and quickly!"
Nautiqua Jones
February 7, 2024
"Erika was a wonderful help that made the process simple and easy for me!"
Ducky Rubber
January 27, 2024
"I absolutely love the ladies at State Farm Amanda and Erica they're always there for me with anything with questions about my policies the best employees at State Farm John Terraneau thanks sincerely Amy Pleskach"
Denay Marine
January 26, 2024
"I have been with State Farm and this office in particular for years. Erika is always so great and accommodating when I have a question or concern regarding my multiple policies I have with them. They are alway at reach via text or phone when I need them."
Vivian Cordero
January 26, 2024
"Any questions and/or concerns are always answered & solved. Erika is always going above and beyond to ensure the greatest customer service! Definitely recommend this team to my family & friends!"